A North Carolina Consumer Protection and Lemon Law Firm
At the Norris Law Firm, PLLC, we advocate for North Carolina consumers and protect their legal rights. In today's complex market environment, consumers need an advocate in their corner, one who is there to listen when it seems that no one else will, and one who will fight to protect their legal rights in the marketplace. We focus our practice on representing consumers in a wide range of legal issues, including North Carolina Lemon Law claims against manufacturers for the sale of defective motor vehicles, auto dealer fraud, debt collection defense, violations of the Federal Fair Debt Collection Practices Act, and claims under the Fair Credit Reporting Act. We work hard in everything we do, preparing each case thoroughly and exploring all options to obtain the most favorable results possible.
Dedication to Clients
We dedicate the time and resources needed to develop each client's case. We strive to make it convenient for prospective and existing clients to meet with us or contact us to discuss their cases, offering flexible office hours, a free initial consultation, and the promise that we will do everything we can to meet our clients' legal needs.
Legal Practice Focused on Protecting Consumers
Our goal is to protect our clients' legal rights in the marketplace and to guide them through the often complex and intimidating field of consumer protection law. Oftentimes, legal issues affecting consumers occur at a time in life when they are most vulnerable, whether by being harassed by a debt collector during a time of financial hardship, realizing that a major financial investment in a vehicle may be in jeopardy because of serious and expensive defects which the manufacturer or dealer cannot or will not repair, or being unknowingly taken advantage of by an auto dealer in the purchase of an motor vehicle. In these instances and more, we are here to help.
Our Practice Areas
North Carolina Lemon Law
At the Norris Law Firm, PLLC, we can help you get rid of your Lemon! Under the North Carolina Lemon Law, if your vehicle is a lemon then you can demand that the manufacturer either repurchase your vehicle from you or replace it with a comparable new vehicle, at your election. Alternatively, you may decide to keep the vehicle and negotiate a reasonable cash settlement that will compensate you for the headaches and aggravation caused by the constant repairs and the vehicle's diminished value.
Although based in Raleigh, we regularly assist clients across the State of North Carolina in their Lemon Law claims. All North Carolina Lemon Law cases are taken on a contingency basis, with no fees paid by you for the representation. Our fees are negotiated and paid by the manufacturer of your lemon vehicle, meaning there is no risk to you to call and see how we can help you. You do not and should not have to go it alone against the manufacturer of your lemon vehicle. The North Carolina Lemon Law provides a powerful remedy for purchasers of lemon vehicles. We are here to help!
How we are different - While we cannot claim to be the oldest lemon law firm in the State, we strive to provide an unparalleled level of client service and attention to detail that allows our clients to rest assured that they are receiving the highest caliber legal representation possible for their lemon claim. You will not be relegated to talking with a paralegal or secretary every time you call. In fact, we welcome inquiries and calls about your case and keep an open line of communication through all aspects of your North Carolina Lemon Law claim. We provide each client with their attorney's personal cell phone number and accommodate telephone conference updates in the evenings or on weekends if necessary to meet your schedule. It is your vehicle and you deserve nothing less.
We live, were founded, and are based here in North Carolina. Some law firms that advertise here in North Carolina are not actually from here. Rather, these multi-state lemon "mill" law firms establish small satellite offices while maintaining their "home-base" in far-flung states. At these firms, the emphasis is on case numbers in order to feed the massive overhead that comes with such a business model. At the Norris Law Firm, you can be assured that we are not affiliated with any out of state law firm and that you will always receive the kind of quality, customized, and personalized service that is necessary to meet your needs.
Think you Have a Lemon? We would like you to use this website as a resource to learn more about your rights under the North Carolina Lemon Law, and whether it applies to you and your vehicle. Answering a few simple questions will let you quickly and easily see if you might have a lemon under the North Carolina Lemon Law!
We have also provided a list of Frequently Asked Questions that will help you understand your rights and how we can help. Also, for your convenience we have included the North Carolina Lemon Law Statute on this site for your review.
Learn How our Law Firm Can Assist You
To discuss your situation and learn how we can help you, contact the Norris Law Firm, PLLC. Call 919-805-3392 to schedule a free initial consultation.





